Effective Date: November 2025
At Kowal Law Group, we take your privacy seriously. This page explains, in plain language, what happens with the information you share with us—whether you visit our website, call or email us, or exchange text messages (SMS) with us. By using our site or communicating with us, you are agreeing to this policy.
1. The Information We Collect
Most of the information we collect comes directly from you. When you contact us, you may give us your name, email address, phone number, and details about your situation or potential case. If you choose to text with us, we also receive your mobile number and the content of those messages.
We also collect some technical information automatically when you visit our website. For example, our systems may log which pages you visit, how long you stay, your IP address, and what type of device and browser you use. We may use cookies or similar tools to help the site function properly, keep it secure, and understand how people use it.
We use all of this information to run and improve our practice, respond to you, and keep our systems secure.
2. How We Use Your Information
We use your information primarily to communicate with you and, if you become a client, to provide legal services. That includes reviewing your inquiries, following up with you, setting and confirming appointments, and sending you updates related to your matter or to our services.
We may also use information about how you use our website to troubleshoot, improve the site, and protect against fraud or misuse. And as a law firm, we use your information as needed to comply with our legal and ethical duties under California and federal law.
We do not sell your personal information.
3. SMS (Text Message) Terms
If you give us your mobile number and opt in to receiving text messages, you are allowing us to text you for purposes related to our services. In practice, that usually means appointment reminders, quick updates about your matter, or other practical communications about working with Kowal Law Group.
We will not send you SMS messages unless you have given us permission to do so. Standard message and data rates from your carrier may apply. You can stop receiving texts at any time by replying STOP to any message from us. If you reply HELP, we will send you information on how to get assistance.
We do not share or sell your mobile number or your SMS content for marketing that has nothing to do with KLG. Because text messaging is convenient but not always the most secure channel, we may sometimes suggest switching to email, phone, or another method for especially sensitive information.
4. When We Share Information
We share your information only when it is necessary to run our practice, provide services, or comply with the law.
Within KLG, your information may be seen by our attorneys, staff, and trusted contractors who are helping with your matter or our operations. We also use outside service providers—such as website hosts, email providers, and SMS platforms—to help us communicate with you and manage our systems. Those providers are required to protect your information and use it only for our purposes.
If the law requires it, or if it is necessary to protect our rights or comply with a court order or government request, we may disclose information to courts, regulators, or other authorities.
At all times, we follow attorney–client confidentiality rules and the California Rules of Professional Conduct.
5. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No system can be guaranteed 100% secure, but we work to reduce risks and to respond appropriately if we become aware of a problem.
6. Your Rights as a California Resident
If you live in California, you may have certain rights regarding your personal information. In many cases, you can ask what information we have about you, ask us to correct it if it is inaccurate, or ask us to delete it where the law allows. You may also be able to opt out of certain uses of your information.
Because we are a law firm, there are situations where we must keep certain records or use information in specific ways to meet our legal and ethical duties. When that happens, we will explain what we can and cannot do.
7. Other Websites and Children’s Privacy
Our website may contain links to other sites that we do not control. Their privacy policies and practices are their own, and this policy does not apply to them.
Our services are for adults. We do not direct our services to anyone under 18 and do not knowingly collect information from minors.
8. Changes to This Policy
From time to time, we may update this policy to reflect changes in the law or in how we operate. When we do, we will update the Effective Date at the top of this page. If you continue to use our site or communicate with us after a change, that will mean you accept the updated policy.
9. How to Contact Us
If you have questions about this policy or how we handle your information, please contact us:
Kowal Law Group
2901 W. Coast Highway, Suite 200
Newport Beach, CA 92663
949 676-9989 | kowallawgroup.com